4 Ways for IT Teams to Quickly Improve Employees’ Confidence
Playing a game and having a job almost always require the same efforts from an individual: time, attention, energy, and perseverance. However, playing a game is much more enjoyable to do than doing a typical job. Why? This happens because of the game’s inherent nature of “immediate feedback mechanism”, anything a gamer does in the virtual environment, the game and the avatar itself representing her always gives a feedback. This is in full contrast in a typical working environment when an employee is lucky to receive a valuable feedback from her boss once per quarter, or if unlucky only once a year during a performance review.
This phenomenon evolves over time and becomes a company culture, where leaders are only concerned with the business statistics, spending less time interacting and engaging with their employees. Such a culture is very counterproductive when it comes to the aspect of cybersecurity threats. Trainings in connection with cybersecurity become compromised if the employees do not connect with the message. The common web-based training tools are very impersonal and are not effective enough to capture the employee’s interest.
Employees are on the front lines of the corporate cyber defense campaign, they secure the enterprise and keep the customer information private. In this article, we share some tips on how to make employees remain interested and serious about the corporate cyber defense strategies:
Hire an Employee-Engaging Cybersecurity staff
Cybersecurity staff needs to engage with the rest of the employee ecosystem of the company. They have to build their reputation by actually working in the open instead of secluding themselves inside the server room and those IT-only conference rooms. The level of engagement may even evolve to a friendship with fellow employees, but not to a point that enforcement of security policies becoming lenient.
Establish a reward system for cybersecurity compliant employees
Employees need to feel that they are part of success. This includes sending of commendations to the employees when a company gained an IT certification or passed a security audit. Make the employees feel that their efforts and compliance are counted. This way it will be easy for them to follow new IT rules, through the use of common sense and professional discipline, not because they are afraid of the penalty when caught violating an IT policy.
Encourage internal small talks when it comes to issues of cybersecurity.
Enable employees to have the freedom to talk about any office computing aspects, what they like and what they hate. A feedback mechanism that gathers all the feedback for later approval creates a good atmosphere of cooperation between the IT team and the rest of the employees. Honest sharing of opinions should be encouraged, as this will secure and build trust. A secure infrastructure also includes employees that know what to do based-on casual knowledge brought about by small talks, and not because an IT rulebook is thrown their way.
Introduce employee-engagement events and team building activities to strengthen camaraderie and trust.
Employees need to feel that they are trusted with the use of office equipment, and are trusted that they will use it as intended. Creating gossips of abuse and misuse of IT tools or appliance are detrimental to teamwork and over productivity. A team member that is not trusted has lower productivity than a trusted team member.
This phenomenon evolves over time and becomes a company culture, where leaders are only concerned with the business statistics, spending less time interacting and engaging with their employees. Such a culture is very counterproductive when it comes to the aspect of cybersecurity threats. Trainings in connection with cybersecurity become compromised if the employees do not connect with the message. The common web-based training tools are very impersonal and are not effective enough to capture the employee’s interest.
Employees are on the front lines of the corporate cyber defense campaign, they secure the enterprise and keep the customer information private. In this article, we share some tips on how to make employees remain interested and serious about the corporate cyber defense strategies:
Hire an Employee-Engaging Cybersecurity staff
Cybersecurity staff needs to engage with the rest of the employee ecosystem of the company. They have to build their reputation by actually working in the open instead of secluding themselves inside the server room and those IT-only conference rooms. The level of engagement may even evolve to a friendship with fellow employees, but not to a point that enforcement of security policies becoming lenient.
Establish a reward system for cybersecurity compliant employees
Employees need to feel that they are part of success. This includes sending of commendations to the employees when a company gained an IT certification or passed a security audit. Make the employees feel that their efforts and compliance are counted. This way it will be easy for them to follow new IT rules, through the use of common sense and professional discipline, not because they are afraid of the penalty when caught violating an IT policy.
Encourage internal small talks when it comes to issues of cybersecurity.
Enable employees to have the freedom to talk about any office computing aspects, what they like and what they hate. A feedback mechanism that gathers all the feedback for later approval creates a good atmosphere of cooperation between the IT team and the rest of the employees. Honest sharing of opinions should be encouraged, as this will secure and build trust. A secure infrastructure also includes employees that know what to do based-on casual knowledge brought about by small talks, and not because an IT rulebook is thrown their way.
Introduce employee-engagement events and team building activities to strengthen camaraderie and trust.
Employees need to feel that they are trusted with the use of office equipment, and are trusted that they will use it as intended. Creating gossips of abuse and misuse of IT tools or appliance are detrimental to teamwork and over productivity. A team member that is not trusted has lower productivity than a trusted team member.
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